VIDEO 1 - Demystifying limiting beliefs
Take control of the fears that hold you back and finally dare to negotiate.
VIDEO 2 - Introducing Bernard Thellier and Eduard Beltran
Meet Bernard Thellier, former GIGN chief negotiator and renowned crisis negotiation expert, and Eduard Beltran, lawyer and ENA alumnus, trained in negotiation by Harvard.
VIDEO 3 - Program objectives
Gain self-confidence, improve your relationships with those around you and maximize your profits.
VIDEO 4 - What is negotiation?
Neither bargaining nor manipulation: learn to recognize negotiation situations.
VIDEO 5 - What are the different methods?
Distinguish between the four approaches to negotiation and become an influential negotiator thanks to the research of famous linguist Noam Chomsky.
VIDEO 6 - Preparing for and anticipating negotiation
Master the various key parameters that will make your negotiation a success: find out about the other person and their real motivations, be in control of your emotions and have a clear vision of the objective to be achieved.
VIDEO 7 - The stages of a good negotiation
Map out each negotiation process in real time by identifying these four essential stages.
VIDEO 8 - Value creation techniques
Incite your interlocutor to become aware of your value by taking care of your attitude and appearance.
VIDEO 9 - Identifying the interests at stake
Find out what you need to know by monitoring information and carrying out detective work to know what questions to ask during the negotiation.
VIDEO 10 - Mistakes to avoid
Ensure a smooth process by focusing on your interlocutor, his emotions and needs rather than on the object of the negotiation.
VIDEO 11 - Negotiator profiles
Discover your negotiation style, understand which profile you negotiate best with and use this knowledge to your advantage.
VIDEO 12 - Negotiator profiles: Practical case
VIDEO 13 - Behavior and body language
Use the mirror effect technique to send information to the interlocutor's subconscious and gain his or her trust.
VIDEO 14 - Closing the negotiation
Understand why it's essential to close as soon as you can, identify which deal is best for you and remember to clarify the terms of the agreement to avoid any misunderstandings.
VIDEO 15 - Group negotiation
Consider the different people involved and the diversity of interests at stake
VIDEO 16 - Long-term negotiation
VIDEO 17 - Unfair tactics
Remember the techniques used to make you give in so you can better react to them: excessive pressure, lying, withholding information, devaluing.Become impervious to attempts at manipulation.
VIDEO 18 - Objections
Understand how your interlocutor's refusal is not the end, but the beginning of a new conversation. Challenge his arguments and win his trust to change his mind.
VIDEO 19 - Program review
Make sure you see every negotiation as a cooperative process in the making, not a war. Allow yourself to be emotionally involved, without allowing yourself to be consumed by it.
VIDEO 20 - Harvard's 7 key points in all negotiations
VIDEO 21 - International negotiation
VIDEO 22- Hero A - Testimonial - Laura GUYFFROID
Naturally shy, Laura has long found it hard to assert herself and ask for what she needs. A series of life events made her realize the power of negotiation, which she gradually learned to apply.
VIDEO 23 - Hero B - Testimonial - Manon BREDY
As an entrepreneur, buyer and business coach, Manon used to think that negotiation was immoral. In reality, far from being a form of manipulation, negotiation has proved indispensable in her trajectory.
VIDEO 24 - Hero C - Testimonial - Clément DESPLATS
Clement grew up in a family where negotiation was essential. Despite professional obstacles, he found his way by using his negotiation skills in the start-up that employed him. This path led him to reconvert to his dream job: nutrition coach.
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